New Step by Step Map For etech

The ability to multi-process answering many chats/phone calls and navigating effortlessly in between both of those mediums. 

acquire and have interaction chats to potential shoppers in designated marketplace area to qualify potential customers and reveal type of assistance or product or service presented

expertise Operating as part of a collaborative staff - we do the job collectively to make sure prospects are able to use our services and products with no hassle and outstanding working experience is presented throughout each individual conversation. 

From a worldwide outsourcing Resolution company to a full-fledge customer knowledge management business, Etech delivers products & expert services of digital engagement, AI-enabled know-how program for purchaser engagement and excellent checking, omnichannel CX support, excellent monitoring expert services which is a know-how husband or wife for primary brand names all over the world.

to operate with functions to produce processes for holiday vacation and other program exceptions that maintains the worker requires/shopper requirements stability. 

Etech is surely an equivalent possibility employer. The group comprises of individuals with quite a few various perform and existence experiences.

Listening Practices: Attentive and active listening; has the persistence to hear people today out and might precisely restate the viewpoint of Some others.  

give insights to your revenue and advertising groups to improve support offerings and positioning approaches.

A group of devoted leaders inside the Call center business who will be passionate about producing a extraordinary variance for our

About us Etech provides subsequent-generation BPO website alternatives. a world minority-owned business enterprise, Etech has developed and trademarked how to turn your details into strategic insights. Leveraging the strength of synthetic moreover human intelligence Etech improves teaching and coaching to deal with essential behaviors generating improved client encounters and shareholder value. Etech introduced in 2003 with only 400 staff and a single Get hold of Middle in Nacogdoches, Texas.

From employees augmentation or small techniques upgrade assignments to entire turnkey automation design/Make assignments, E Tech team has the ideal folks, knowledge, and market knowledge to provide in your case.

Be open up and responsive to dependable coaching, just take an active job in performance organizing and target setting.

Working with a worldwide group, delivering Network-/safety providers on a higher volume of quality Assists with plan and ad hoc requests. Supports assignments and initiatives in the Office

Accountability: entire the jobs assigned, perform the obligations necessary with the posture and become current for correct shifts so as to fulfill or further the aims of the Business.